Do I pay for return postage?Updated 23 days ago
Unless your pouch is faulty or damaged, we kindly ask that you cover the cost of returning your order. A £4.95 postage and handling fee will apply to all returns and will be deducted from your total refund if you use our pre-paid label.
If you book a Royal Mail pick-up, this service may have an additional nominal fee (of less than £1) that will be charged to you direct, so please ensure you are happy with the cost before confirming pick up.